Pre Sale Questions
Q: How to Order a Customized Swaddle?
To order a customized swaddle, follow these steps:
1. Navigate to the “Baby” category and select the “Customized Swaddle” subcategory.
2. Choose your desired design and complete the form provided.
3. Our team will contact you to share the artwork for approval.
4. Once you approve the artwork, full advance payment will be required.
5. After payment confirmation, the swaddle will proceed to the printing process.
1. Navigate to the “Baby” category and select the “Customized Swaddle” subcategory.
2. Choose your desired design and complete the form provided.
3. Our team will contact you to share the artwork for approval.
4. Once you approve the artwork, full advance payment will be required.
5. After payment confirmation, the swaddle will proceed to the printing process.
Q: How to Order a Customized Plaque?
1. Select your preferred plaque.
2. Once the artwork is finalized, full payment must be made to proceed with your order.
3. Delivery typically takes two weeks.
2. Once the artwork is finalized, full payment must be made to proceed with your order.
3. Delivery typically takes two weeks.
Q: How Long Does It Take to Make a Sleeping Sack?
The production of a sleeping sack takes approximately two weeks.
Q: Can I Receive a Customized Order in a Week?
For urgent requests, please contact us via Instagram. We will do our best to accommodate your needs and communicate the timeline accordingly.
Q: Can I Get a Customized Size for a Sleeping Sack?
Customized sizes depend on fabric availability. You can message us on Instagram for further details, and our team will provide updates.
Q: How to Order Sibling Matching Outfits?
Sibling matching outfits also depend on fabric availability. Please reach out to us on Instagram for more information, and we will assist you accordingly.
Q: How Soon Can I Get a Customized In-Stock Swaddle?
Customized in-stock swaddles typically take one week to process.
1. Fabric availability will be confirmed after the order is placed.
2. Our customer care team will contact you for final confirmation once the fabric is available.
3. Upon confirmation, the swaddle will be dispatched within a week.
1. Fabric availability will be confirmed after the order is placed.
2. Our customer care team will contact you for final confirmation once the fabric is available.
3. Upon confirmation, the swaddle will be dispatched within a week.
Q: What Are the Delivery Times?
1. Within Karachi: 3–4 days
2. Outside Karachi: Up to one week
2. Outside Karachi: Up to one week
Q: How to Request an Urgent Order?
1. Within Karachi: We offer delivery via Bykea between 9 AM and 3 PM. Customers are responsible for Bykea charges.
2. Outside Karachi: We can arrange overnight delivery through TCS. Customers must bear TCS charges, which will be communicated beforehand. Payment must be made in advance via bank transfer.
Note: Same-day delivery is not available outside Karachi.
2. Outside Karachi: We can arrange overnight delivery through TCS. Customers must bear TCS charges, which will be communicated beforehand. Payment must be made in advance via bank transfer.
Note: Same-day delivery is not available outside Karachi.